Your privacy matters.
This Privacy Policy explains how Peptides Direct Australia collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information we collect
We may collect the following information when you use our website:
- Name
- Email address
- Shipping address
- Order details
- Device and browsing data (cookies, analytics)
2. How we use your information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve website performance and user experience
We do not sell or rent your personal data to third parties.
3. Payments & security
Payments are processed through secure systems. We do not store sensitive payment details such as card numbers.
Our website uses secure technologies to protect your information during checkout and communication.
4. Shipping information
Your shipping details are used solely to fulfil your order and deliver products via Australia Post or relevant carriers.
Orders are packed discreetly and personal information is not displayed beyond what is required for delivery.
5. Cookies & analytics
We use cookies and analytics tools to improve website functionality and understand how visitors interact with our site.
This data helps us improve product listings, navigation, and overall user experience.
6. Third-party services
We may use third-party services such as payment processors, shipping providers, and analytics tools to operate our business.
These providers only receive the information necessary to perform their function.
7. Data retention
We retain order and customer data only as long as necessary to fulfil orders, provide support, and meet legal obligations.
8. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us.
9. Data security
We take reasonable measures to protect your personal information against unauthorised access, misuse, or disclosure.
10. Changes to this policy
This Privacy Policy may be updated from time to time. Continued use of the website indicates acceptance of any updates.
11. Contact
For privacy-related enquiries, please contact us via the contact page on this website.